Sanitary Disposal: What Every Employer Should Know


Do you know the most dangerous place in a women’s washroom? If you guessed the sanitary disposal bins, you’re right! Even if emptied daily and cleaned once in a while, sanitary disposal bins are proven to pose the greatest health risk in a washroom.

Who’s at risk?

Not only are customers and patrons at risk for contracting illness or disease, but also the people responsible for maintaining them. Businesses and public facilities need a sanitary disposal solution that minimizes contact with blood, bacteria, and bodily fluids.

The Occupational Safety and Health Administration (OSHA) has reported that 5.6 million employees are at risk of exposure to bloodborne pathogens at their place of employment. Employees are at greater risk when using a washroom with a wall box as a sanitary disposal bin, especially cleaning staff who  handle this waste daily. Wall boxes are not touch free and possess an even greater risk to patrons and staff.

Where’s the danger?

Dr. Charles Gerba of the University of Arizona Microbiology Department has studied washroom pathogens for over 20 years. Gerba reports the most bacterially infested place in any washroom is the sanitary disposal bins. He also discovered an invisible mist that is released and can land on the sanitary disposal bin each time a toilet is flushed. This mist can contain Hepatitis A, C. diff, staph, salmonella and E. coli among others.

Some of these microorganisms can survive on the sanitary disposal bins for months. Facility managers often have cleaning staff empty the sanitary disposal bins daily but rarely have them sanitized inside and out. One study found that 100% of the sanitary disposal bins tested positive for bacteria or mold. Would you want to touch this?

Most germs can enter the body through direct contact with broken skin. As it is impossible to know if an infected person has used a washroom, all sanitary disposal bins and waste must be treated as if they contain harmful pathogens.

Legislation & Policy

Sanitary disposal is governed by the following legislation in Canada.

Workers Compensation Acts:

  • In Canada, employers must protect all workers at their workplace from exposure to infectious diseases.

Canada Occupational Health and Safety Regulations:

  • Section 9.17 states that every washroom and toilet stall designated for female use must have an accessible sanitary disposal bin with lid.
  • Section 9.30 (f) states that a sanitary condition must be maintained in every washroom and toilet stall, including the sanitary disposal bins.

Canada Water Act:

  • Section 9 describes the illegality of allowing sanitary waste to enter our water systems, which includes flushing sanitary waste down the toilet. This is often the means women resort to when there is no sanitary disposal bin in the toilet stall.

The Answer

It’s best for everyone involved to let professionals handle this kind of waste. The best option for any business is to use a third party sanitary disposal service. Facilities who utilize a sanitary disposal service reduce the risk of illness to their employees and patrons alike.

Citron Hygiene offers sanitary disposal services. Say goodbye to your current sanitary disposal systems and take care of the people using your washrooms!

Hygiene and Your Restaurant

Whether it is dinner at an upscale restaurant, lunch at a cozy café, or a quick bite on the go, people enjoy going out to eat.  Everyone has their personal tastes and favorite spots, but one aspect everyone can agree on is that food poisoning is always the worst outcome.  The Canadian Public Health Association estimates that 4 million people experience food poisoning each year, though many cases go unreported.

Harmful bacteria, viruses, or parasites contaminating food is the main cause of food poisoning.  When two or more people present the same symptoms after eating in the same restaurant, it is considered an outbreak.  According to A Guide for Ontario’s Food Handlers, approximately 80% of foodborne illnesses are caused by on-site food preparation.

Hand washing is necessary to prevent cross-contamination.  Installing automatic faucets, soap dispensers, and hand dryers to all hand-washing stations and washrooms further prevents this.  Automatic hand sanitizer dispensers are also recommended in restaurant kitchens and washrooms, as Purell’s 70% alcohol formula kills over 99% of bacteria in seconds.

Frequently cleaning work surfaces is just as important as hand washing.   A Guide for Ontario’s Food Handlers recommends washing each area with soap and water, and then sanitizing.  Employers must provide cleaning supplies and keep them in a convenient location for workers to access.  A wall-mounted chemical dispenser can help fulfill this requirement.

Follow these additional tips to avoid contamination by handlers:

  • Train all employees on how to properly wash their hands and when to do it. Handlers should scrub wet hands, wrists and fingernails with soap for at least 30 seconds before rinsing with warm water.
  • Make sure employees have ample time during their shifts to wash their hands frequently.
  • Provide clear hygiene standards regarding personal and hand hygiene, glove use, work attire, and sick policy to your employees. Ensure staff understand and always follow these rules.
  • Wash and sanitize equipment and surfaces after each use with proper foodservice chemicals.
  • Keep equipment and utensils separate based on the type of food they will contact.

Citron Hygiene Acquires Alpine Jan-San

Toronto, April 5th, 2017 – Citron Hygiene™ a leading provider of commercial Washroom & Foodservice Hygiene, Pest Control Solutions, as well as a broad range of Chemical and other Facility-based Products & Services announced today that it has acquired Alpine Jan-San (“Alpine”), effective March 21st, 2017.  Alpine is Alberta’s leading provider of commercial washroom hygiene services and serves a broad range of customers including leading retailers, foodservice establishments, commercial, manufacturing and industrial businesses.

Citron Hygiene President and CEO Peter Farrell states, “this acquisition supports our acquisitive corporate growth strategy and will significantly enhance our presence and density in the Alberta market on the heels of our Sani-Service acquisition completed in September 2016, our initial entry into this market.  Alpine has long been the dominant washroom hygiene service provider in that market and I am delighted that Alpine’s owners, Ray and Kim Olthof, felt that we were the right buyer for their company.”

Add Ray and Kim Olthof, “we wanted to ensure that we sold to a company that fully understood our business and would look after our employees and loyal customers in keeping with our tradition. Citron Hygiene is that company.  As the largest player in our space in Canada, Citron Hygiene has a well-established track record of delivering excellent customer service and fostering a very positive corporate culture.  We look forward to working closely with Peter’s team to ensure a smooth and seamless transition process for our customers.”

Citron Hygiene in partnership with President & CEO, Peter Farrell is a Birch Hill Equity Partners (“Birch Hill”) portfolio company.  With over $3 billion in capital under management, Birch Hill invests in leading Canadian middle-market businesses. “Acquisitions, similar to Alpine, will continue to play an important role in Citron Hygiene’s strategic plans, complementing organic growth and further enhancing our position as a market leader in commercial hygiene” says Farrell.


About Citron Hygiene

Citron Hygiene, is a leading provider of commercial Washroom & Food Service Hygiene, Pest Control Solutions, as well as a broad range of Chemical and other Facility-based Products & Services.  With over 40 years of extensive industry experience, we have offices across Canada and the United States.

Citron Hygiene is committed to Building healthy spaces™ by combining proprietary products and processes, certified and dedicated staff, and trusted, top-tier vendor-partners to deliver unparalleled, holistic health and hygiene solutions.  The design and delivery of everything we do, reflects our deep understanding of commercial facilities, our singular focus on customer needs and goals, and our abiding respect for the environment and its sustainability.


Citron Hygiene™ Acquires Workplace Essentials

Corporate footprint expands into US market servicing 13 East Coast States

Toronto, Canada – March 8, 2017 – Citron Hygiene is pleased to announce that, effective March 6, 2017, it has acquired Workplace Essentials, a washroom and workplace hygiene company, headquartered in the Boston suburb of Billerica, Massachusetts.  This is Citron Hygiene’s second acquisition since its ownership change last April when it was acquired by Birch Hill Equity Partners in partnership with President and CEO, Peter Farrell.  Last September, Citron Hygiene acquired Sani-Service Inc., a Canadian national service provider of washroom hygiene and commercial warewashing systems from Serruya Private Equity Inc.

“We are delighted to welcome Workplace Essentials to the Citron Hygiene family,” Peter Farrell stated. “As the largest washroom service provider in the U.S., this acquisition is a powerful first step in our overall North American and global build.  Their reputation as an innovative and high quality service provider in the U.S. market is second to none, and as such, we are so pleased to have them join our business.   For the time being, Workplace Essentials will continue to operate under its existing tradename and its leadership team will continue to manage the US business”.

Linda Pace, President & CEO of Workplace Essentials, further elaborated, “Under the Citron Hygiene umbrella, Workplace Essentials will significantly expand its product and service offerings to our customers and we look forward to gaining access to Citron Hygiene’s impressive stable of top tier vendor-partners. Peter and I have also known each other for many years and we both share the same passion for the business and respect for employees and customers. Choosing the right company to sell to was of paramount importance to me – Citron Hygiene was our perfect fit”.

“Our acquisition of Workplace Essentials is perfectly aligned with our strategy and a key milestone in our overall growth plan.  We will continue to be acquisitive in Canada, the US and strategic global markets”, according to Peter Farrell.  “We are excited to expand into key geographies as well as add great employee partners and customers to our business. This is a very exciting time for our company”, he added.


About Citron Hygiene

Citron Hygiene (formerly Cannon Services), is a leading providers of commercial Washroom & Food Service Hygiene, Pest Control Solutions, as well as a broad range of Chemical and other Facility-based Products & Services.  With over 40 years of extensive industry experience, we are headquartered in Toronto, Ontario with offices across Canada and the United States.

Citron Hygiene is committed to Building healthy spaces™ by combining proprietary products and processes, certified and dedicated staff, and trusted, best-in-class vendor-partners to deliver unparalleled, holistic health and hygiene solutions.  The design and delivery of everything we do, reflects our deep understanding of commercial facilities, our singular focus on customer needs and goals, and our abiding respect for the environment and its sustainability.


Citron HYGIENE to Exhibit at the Restaurant Canada Show

We are pleased to announce that Citron HYGIENE™ will be an exhibitor at this year’s Restaurant Canada Show at the Enercare Center this February 26-28!   

Last September, we proudly welcomed Sani-Service Inc. into the Citron HYGIENE family.   At the upcoming RC show, we will be showcasing the new Food Service Hygiene products and services that have since been added to our already extensive portfolio of Washroom Hygiene and Pest Control services on which we have built our stellar reputation within the Restaurant Industry.

Come visit us at booth 213 and enter a draw to win a complimentary Sani-RestoreTM   fixture, wall and floor rejuvenation service for a restaurant bathroom or kitchen (a $150 value)!  

Bring your business card and we’ll see you at the Show! 

Citron Hygiene Announces Name Change

Press Release: Cannon Services November 25, 2016

Markham ON-Cannon Hygiene Canada Limited announced today that it will begin operating under its new name ‘Citron Hygiene’, effective immediately. Citron Hygiene replaces the former ‘Cannon Services’. The new company will continue to provide world-class washroom hygiene, chemical solutions, pest control and life safety products for a growing number of commercial facilities.

In April of this year, Cannon President and CEO Peter Farrell, in partnership with Birch Hill Equity Partners, acquired Cannon Hygiene Canada Limited in its entirety from all active shareholders. These include Cannon Hygiene International.

As part of the acquisition agreement, a new name and rebrand were required.

“Naming your new company is a lot like naming your firstborn,” said Farrell. “It sounds a lot easier than it is. We were looking for a name that would continue to reflect our focus on hygiene, but do so in a healthier, fresher, cleaner and more environmental manner.”

“Our new name signals the official shift in ownership that has been underway for several months. While we take great pride in the business we have built over the past 20 years, we’re thrilled with the opportunity that lies ahead.” Added Alison Mahoney, Vice President, Sales & Marketing.

“Our dream is to turn Citron Hygiene into a leading global service provider of washroom hygiene, pest control, first aid, and chemical solutions,” said Farrell, “With a financial partner of Birch Hill’s pedigree on our side, we’re confident we can make that happen.”

Citron Hygiene is also proud to announce their recent acquisition of leading food service hygiene provider, Sani Service.

About Citron Hygiene (formerly Cannon Services.)

Citron Hygiene is a leading provider of washroom hygiene, chemical solutions, pest control and life safety products for commercial facilities. By combining leading edge innovation with superior customer service, the company helps building owners and managers deliver world-class hygiene and healthier spaces for their employees, customers and guests. For more information, call 800.643.6922.

Introducing the All-New Dyson Airblade

Dyson Airblade: Fast, Hygienic, Economical and Green


Dyson Airblade

At Citron Hygiene we take a lot of pride in providing businesses with some of the most innovative washroom hygiene products on the market. With this in mind, we’re very excited to introduce our clients to the Dyson Airblade V.

The Dyson Airblade V is meant to provide superior hand drying experience with a modern and convenient design. Installation of the Dyson Airblade V is simple. It’s easily installed onto the wall and can be effortlessly removed or mounted from the washroom wall thanks to the hand dryer’s innovative backplate.

Make your washroom look modern and clutter-free with the Airblade’s slim profile. The device takes up less space than other hand dryers on the market; it protrudes only 10 cm from the wall. That’s 60% smaller than previous Dyson hand dryers. The sleek and modern design will truly work for any restroom.

Smaller doesn’t mean weaker. The Dyson Airblade V can dry hands in a remarkable 12 seconds. This can quickly eliminate bottlenecks in your restroom during peak times. Your investment will be safe and sound with Dyson’s five year factory warranty. Your facilities will be safer with the Airblade’s high-tech HEPA filtration system capturing an estimated 99.97% of particles and viruses.

Your business will quickly save money with the Airblade’s energy efficiency. The Dyson Airblade V has a lower environmental footprint than most other hand dryers on the market. It’s estimated that it costs only $43 to run a Dyson Airblade V for a year, that’s up to 67% than other hand dryers on the market and 97% more affordable than paper towel dispensers.

The Dyson Airblade V quickly cleans and dries hands and it’s covered by a comprehensive five year factory warranty. The Airblade’s compact design and low carbon footprint make it a sound investment for your business. Learn more about the innovative Dyson Airblade V by speaking with one of our experienced team members.

Click here to request more information
regarding our June Promo!


Citron Hygiene Pest Control Exterminator Achieve Associate Certified Entomologist Status

AceAshfaq Ahmad of Citron HygienePest Control was recently certified as an Associate Entomologist by the Entomological Society of America Certification Corporation. To achieve Associate Certified Entomologist (ACE) status, a pest-control operator must have a minimum of seven years of verifiable pest management experience, the knowledge and ability to pass a rigorous test on insect pest control, a current pesticide applicators license, and a willingness to adhere to the ACE Code of Ethics.

“We’re very proud of the work Ashfaq Ahmad did and the knowledge he gained in order to become certified ACEs,” said Peter Farrell, President.  “It means a lot to have nationally-recognized, certified experts as part of the company.”

The ACE examination includes questions about basic entomology; insect identification, life cycles, and control measures; health impacts of pests; ecological principles pertaining to pest control; environmental impacts related to pest control; integrated pest management (IPM); pesticide safety and health issues; pesticide technology and resources; organizations and associations of significance to the pest control industry; and laws and regulations affecting the industry.

For more information about the Entomological Society of America Certification Corporation, go to

About Citron Hygiene Pest Control

With over 20 years of experience, Citron Hygiene is a leading provider of washroom hygiene, pest control and life safety services. Through our comprehensive range of services and products we strive to enhance health and hygiene in the commercial facility environment. The design and delivery of our services and products reflects our deep understanding of commercial facilities, our focus on creating successful customers, and our respect for the environment.

Citron Hygiene Media Contact
Katy Baker
Manager, Marketing & Communications
145 Shields Court, Markham, ON, L3R 9T5
Tel : 905-946-1711 ext 26