Citron Hygiene Acquires Chemsyn

Toronto ON, July 18th, 2017Citron Hygiene™ is pleased to announce that it has acquired Chemsyn Chemical Corporation (Chemsyn), effective July 17th, 2017.  Chemsyn is a dominant player in commercial warewash and laundry solutions, serving a broad range of customer verticals, including foodservice, hospitality, lodging, healthcare, long term care facilities, institutions, golf and sports clubs throughout Ontario.

Citron Hygiene President and CEO Peter Farrell states, “this acquisition supports our corporate growth strategy to be fully committed to our three core platforms of Washroom Hygiene, Pest Control and Warewash/Chemical solutions.   This expansion to our current portfolio in the warewash and chemical solutions space brings critical mass to our operations group and strengthens our offering in this segment.” Mr. Farrell continued, “We are delighted to have been able to acquire such a high-quality industry player, and are further excited that the entire leadership of Chemsyn and all members of the founding Buda family will be joining Citron. Their knowledge of the industry will help accelerate our growth in this space in North America.”

Domenic Buda, Director of Operations, Chemsyn adds “Chemsyn has provided high quality commercial warewashing and laundry services and solutions to its customers for the last 40 years. As a family company, we needed to be very thoughtful as to who we wished to partner with. Our entire family felt that Citron Hygiene was that perfect fit. Citron has an outstanding reputation of delivering excellent customer service and developing a positive corporate culture.  I look forward to working closely with Peter’s team as we plug into their financial strength and continue our strong growth trajectory.”

Peter Farrell further adds, “Customers of Chemsyn can expect to receive the same great service they have become accustom to and will now have access to a deeper breadth of products in complimentary categories, with one partner.”

 

About Citron Hygiene

Citron Hygiene in partnership with President & CEO, Peter Farrell and other senior management, is a Birch Hill Equity Partners (“Birch Hill”) portfolio company.  With over $3 billion in capital under management, Birch Hill invests in leading Canadian middle-market businesses. “Acquisitions, like Chemsyn, will continue to play an important role in Citron Hygiene’s strategic plans, complementing organic growth and further enhancing our position as a market leader in Building healthy spaces” says Farrell.

Citron Hygiene, is a leading provider of commercial Washroom & Food Service Hygiene, Pest Control Solutions, Warewash & Chemical solutions and a broad range of other Facility-based Products & Services.  With over 40 years of extensive industry experience, they have offices across Canada and the United States.

 

Media & General Inquiries

Katy Baker, Manager, Marketing & Communications

800.643.6922 x26

kbaker@citronhygiene.com

Dirty Dishes are Keeping Your Customers Away

North America has a prominent foodservice industry that shows no signs of slowing down. Currently, there are over 95,000 places to eat in Canada. With so many options available, diners can choose to go anywhere and can easily dismiss an establishment for the slightest mistake. One way to ensure that first-time customers become returning ones is to have a high-quality warewashing program. Guests eat with their eyes before they actually taste their food and drinks, so clean and sparkling dishes and glasses truly matter!

To put it simply, no one wants to eat or drink from a plate or glass that appears dirty. People tend to be vigilant when they visit a new eatery, this is where a strong warewashing program becomes significant. A survey of diners found that unclean dishware was the most popular reason for not returning to a restaurant, with 86% of participants citing this problem. Another survey found similar results for bars, as 56% of those individuals did not return to a bar due to the glassware appearing dirty.

Appearances matter greatly in the foodservice industry. There has even been a recent study that showed the way food was presented affected the customers’ perception of how it tasted. Chef and researcher, Charles Michael, presented the same meal three different ways and received the best reviews from his most artistic presentation. None of the ingredients changed, just the way it was arranged on the dish.   If plating food the right way can cause patrons to perceive it as tasting better, imagine how a dirty dish would have the opposite effect.

Having an excellent warewashing machine and chemicals are absolutely important, but maintenance must not be forgotten either.   Having regular inspections and services by a trained professional will prevent problems before they can present themselves. Consider implementing a maintenance program now, while there are no issues, and avoid a hectic night of your employees having to hand-wash each item!

Birch Hill Equity Partners is pleased to announce a partnership with Peter Farrell for the acquisition of Citron Hygiene Canada

(Toronto – April 15, 2016) Birch Hill Equity Partners is pleased to announce the acquisition of the Citron Hygiene Canada (“CItron Hygiene Canada”) business in partnership with President and CEO, Peter Farrell. The company will be re-branding following the acquisition and the transaction does not have an impact on Citron Hygiene operations outside of Canada.

“Our long term growth plan is to become the leading service provider for hygiene and pest control in Canada, and with Birch Hill as our financial partner, we are confident we can accelerate this plan.” Peter Farrell said.

Citron Hygiene Canada is a fixed route logistics business that provides washroom hygiene, pest control and life safety services and products in Ontario and Quebec. Citron Hygiene Canada is headquartered in Toronto with offices in London, Ottawa, Montreal, Quebec City and Trois-Rivières.

“Partnering with Peter and his team is an appealing opportunity to invest in a platform that is poised for growth, as every ‘away from home’ business is a potential customer.” said David Samuel, a Partner at Birch Hill.

With over $3 billion in capital under management, Birch Hill Equity Partners invests in leading Canadian middle-market businesses. Birch Hill’s team has many years of experience working together as an active partner with top management teams in building long term value. Since 1994, Birch Hill has made 57 investments with 37 now fully realized.

Contact:
Peter Farrell
President and CEO
Citron Hygiene Canada
905-946-1711

Citron Hygiene Launches Residential Pest Control Website

Citron Hygiene is pleased to announce the launch of the residential pest control website: www.citronpestcontrol.com

Citron Hygiene is a key player in commercial pest control and although they currently work with many residential customers, is now expanding their footprint in this space.

Residential Pest Control is a necessity for many homes. With this, there are also a lot of Service Providers that exist in the marketplace. With the vast choice customers have, Citron Hygiene felt it was necessary to dedicate a website to the residential business. The website is designed to assist home owners in dealing with their pest problems and making a well-informed decision to choose Citron Hygiene Pest Control. The new website also has extensive content including Pest Fact Sheets and Preparation Sheets on many species. With the new website, clients have the convenience to learn about Pest Species, request a free estimate to solve their problems and contact the customer service team.

Citron Hygiene Pest Control is known to use innovative methods when it comes to execution of pest control services. The 100% Service Guarantee provides peace of mind when choosing Citron Hygiene Pest Control.

Citron Hygiene Pest Control provides comprehensive pest management services around Ontario and Quebec.

About Citron Hygiene
As part of a global enterprise with over 60 years of experience, Citron Hygiene is a leading provider of washroom hygiene, pest control and life safety services. Through our comprehensive range of services and products we strive to enhance health and hygiene in the commercial facility environment. The design and delivery of our services and products reflects our deep understanding of commercial facilities, our focus on creating successful customers, and our respect for the environment.

Citron Hygiene Media Contact
Katy Baker
Manager, Marketing & Communications
145 Shields Court, Markham, ON, L3R 9T5
Tel : 905-946-1711 ext 26
Email: kbaker@citronhygiene.com

Bell Centre Selects Citron Hygiene for Washroom Hygiene Services

We are excited to announce that the Bell Centre, the premier sporting and concert venue in downtown Montreal, has selected Citron Hygiene as its washroom hygiene services provider. This washroom hygiene program includes the Hygeia™ a feminine hygiene disposal service that provides a pleasant, convenient and discrete method for disposing of feminine articles. Citron Hygiene is also freshening up the men’s washrooms with a fragrant insert (urinal screen) for each urinal.

“We are very excited to showcase our services and products in one of most well recognized entertainment venues in the country. This is also an exciting opportunity to support the Montreal Canadiens, and most importantly their fans, at every home game, and through every intermission this season!”; said Daniele Bedard, Vice President, Citron Hygiene.

“Our goal at every event is to provide unique experiences for our customers. Our service contractors play a critical role in helping us achieve this and we only partner with companies that can meet our high standards. We selected Citron Hygiene to join our team because of their strong reputation for service excellence and we look forward to a long standing relationship”; said Robin Dufour, Manager of Purchasing.

About Citron Hygiene
As part of a global enterprise with over 55 years of experience, Citron Hygiene is a leading provider of washroom hygiene, pest control and life safety services. Through our comprehensive range of services and products we strive to enhance health and hygiene in the commercial facility environment. The design and delivery of our services and products reflects our deep understanding of commercial facilities, our focus on creating successful customers, and our respect for the environment.

The Hygeia™ Raises the Ribbon for Breast Cancer Awareness Month

October is Breast Cancer Awareness month and the Hygeia™, a new feminine hygiene disposal unit / service for commercial washrooms from Citron Hygiene, is raising awareness and funds for women’s cancer research and turning a subject that is rarely discussed, feminine hygiene, into a topic of conversation.

The safe, stylish and socially responsible Hygeia™ provides a pleasant, convenient and discrete method for disposing of feminine articles. Not your typical “wall box”, the Hygeia™ has an innovative cylindrical shape and is turning heads with its designer wraps that enhance the décor of a commercial washroom.

Citron Hygiene also offers a “Charity Wrap” which features the familiar pink ribbon and says “This facility supports the fight to end women’s cancers”. Through the Citron Hygiene Cares Foundation for Women, fifty percent of Charity Wrap sales are donated to the Canadian Cancer Society for women’s cancer research. For the month of October that financial contribution is being increased to 100%.

“We saw the Charity Wrap as a unique opportunity because we provide a very specific product for women and this is a very specific women’s cause. The response from customers has been extremely positive as the messaging on the Charity Wrap also communicates their support for the program.”, said Peter Farrell, President of Citron Hygiene.

Susan Drodge, Director of Corporate and Community Partnerships and Donor Services at the Canadian Cancer Society comments, “Through the Hygeia™ Charity Wrap program, Citron Hygiene has raised thousands of dollars to help support the fight against women’s cancers.”

Several thousand Hygeia™ units are in service in commercial offices, malls, sporting venues, restaurants and retail facilities across the country.

About Citron Hygiene
As part of a global enterprise with over 55 years of experience, Citron Hygiene is a leading provider of washroom hygiene, pest control and life safety services. Through our comprehensive range of services and products we strive to enhance health and hygiene in the commercial facility environment. The design and delivery of our services and products reflects our deep understanding of commercial facilities, our focus on creating successful customers, and our respect for the environment.

Citron Hygiene Featured in Canadian Cancer Society’s Corporate Spotlight

In 2013 Citron Hygiene partnered with the Canadian Cancer Society to launch a corporate giving campaign and this month the company is featured in the Corporate Spotlight section of Canadian Cancer Society’s Website.

A leading provider of support services for commercial facilities, Citron Hygiene first introduced the feminine hygiene disposal service in 1955.

The newest introduction in the feminine hygiene service segment is the wall mounted Hygeia™. Its innovative cylindrical design provides options for decorative wraps to be applied to the unit to enhance the décor of a commercial washroom. Citron Hygiene introduced a charity wrap option for its clients which features the familiar pink ribbon and says “This facility supports the fight to end women’s cancers”.

“We saw the charity wrap as a unique opportunity because we provide a very specific product for women and this is a very specific women’s cause,” said Peter Farrell, President of Citron Hygiene.

Through its CitronCares™ Foundation for Women, fifty percent of the proceeds from the sale of each charity wrap are directed towards research for women’s cancers.

wrapoptions

Susan Drodge, Director of Corporate and Community Partnerships and Donor Services at the Canadian Cancer Society comments, “We are delighted to feature Citron Hygiene Services in the Corporate Spotlight for the month of June. Through the CitronCurve™ charity wrap program, Citron Hygiene has raised several thousand dollars to help support the fight against women’s cancers. Thank you Citron Hygiene.”.

 

About Citron Hygiene – Building Healthy Spaces
As part of a global enterprise with over 50 years of experience, Citron Hygiene is a leading provider of washroom hygiene, pest control and life safety services. Through our comprehensive range of services and products we strive to enhance health and hygiene in the commercial facility environment. The design and delivery of our services and products reflects our deep understanding of commercial facilities, our focus on creating successful customers, and our respect for the environment.

Citron Hygiene Wins BOMA Toronto Pinnacle Award for Customer Service Excellence

May 8th 2014 – Citron Hygiene recognized for customer service excellence.

We are excited and proud to announce that Citron Hygiene was awarded the Pinnacle Award for Customer Service at the 16th Annual BOMA Toronto Celebration of Excellence Gala on May 8th, 2014. Held at the Ritz Carlton Hotel, close to 500 professionals gathered to celebrate and recognize excellence in the property management industry.

BOMA Pinnacle Awards acknowledge innovation, teamwork, outstanding customer service and commitment to clients and are designed to promote excellence in the commercial real estate industry.

“We are honoured and delighted to win this prestigious award as it recognizes the passion, and energy our service and sales teams bring to customers each and every day. Our focus has always been on helping building owners and managers deliver award winning facility environments to their employees, customers and guests – winning this award demonstrates we are achieving this goal,” said Peter Farrell, President of Citron Hygiene.

Paula Doherty, VP Operations and Administration commented on Citron Hygiene winning a BOMA Pinnacle Award for the first time; “As a service company, we’re only as good as our people. Winning this award validates the strength of our team and our commitment to innovation and service quality.”

About Citron Hygiene – Building Healthy Spaces

As part of a global enterprise with over 50 years of experience, Citron Hygiene is a leading provider of washroom hygiene, pest control and life safety services. Through our comprehensive range of services products we strive to enhance health and hygiene in the commercial facility environment. The design and delivery of our services and products reflects our deep understanding of commercial facilities, our focus on creating successful customers, and our respect for the environment.

Citron Hygiene Acquires Extermination Pelletier

Read About Citron Hygiene’s Latest Acquisition.

Consistent with our strategy of layering on existing or like services in our established geographies, we are pleased to announce that effective April 1st 2014, Citron Hygiene has completed its acquisition of Extermination Pelletier Inc. a pest control company operating in the Greater Trois-Rivieres area.

Extermination Pelletier Inc. has been in business since 1975. Initially focusing efforts in the North Shore, the company made a name for itself for providing spider treatments for residential clients. The demand for spider treatments in this area is particularly large given the abundance of water, the humid climate and available food sources.

Over the years Extermination Pelletier Inc. expanded its footprint in both the North and South shores of Trois Rivieres and today boasts a solid mix of commercial and residential clients. This acquisition enables Citron Hygiene to expand our market penetration in this area and will help drive continued profitable growth for our organization.

Citron Hygiene Acquires M.D. Pest Control

Read About Citron Hygiene’s Latest Acquisition.

Citron Hygiene is excited to announce the acquisition of M.D. Pest Control, a well-respected pest control company that has operated in the Greater Toronto Area since 2006 and founded by Mark Duxbury. Over the past 8 years M.D. Pest Control has built a solid reputation with residential and commercial customers for reliable and professional service at reasonable prices.

Through the integration of M.D. Pest Control, Citron Hygiene has launched a residential pest control services division to service clients in Toronto and the surrounding area.

“Citron Hygiene is well known in the commercial pest control market and the acquisition of M.D. Pest Control represents an excellent opportunity for us to extend our service offerings into the residential market. Mark has built a solid business and his focus on high quality, reliable service aligns well with our culture,” commented Peter Farrell, President of Citron Hygiene.

Mark Duxbury will head up the new residential pest control division and is joined with the team he brought over in the acquisition along with existing Citron Hygiene Pest Management Professionals. Commenting on the acquisition; “It (acquisition) came at the right time for us and we will be able to leverage the resources of a larger organization to better service our customers and grow the business.” said Mark Duxbury.

About Citron Hygiene – Building Healthy Spaces
As part of a global enterprise with over 50 years of experience, Citron Hygiene is a leading provider of washroom hygiene, pest control and life safety services. Through our comprehensive range of services and products we strive to enhance health and hygiene in the commercial facility environment. The design and delivery of our services and products reflects our deep understanding of commercial facilities, our focus on creating successful customers, and our respect for the environment.

For additional information on the company and its services and products, please visit www.citronhygiene.ca