Our Service Guarantee

Tracking

CitronSync™ is Citron Hygiene’s own innovative and proprietary scanning system. All Citron Hygiene Pest Management Professionals (PMPs) are equipped with hand-held scanning devices to ensure the highest level of service accuracy and quality.

 

canscan-logo_en_254x150px

Reporting

Citron Hygiene PMPs submit a report after every service visit. We review these reports to identify pest activity, analyze trends, and help communicate harborage or structural issues that could lead to infestations.

Performance Audits

Regular on-site audits are conducted by our supervisors to verify that we are meeting our customers’ expectations.

The audit process includes checking on technician performance and procedures, as well as consulting with customers for their feedback. It’s a complete end-to-end service program you can count on.