Terms & Conditions

This website is operated by Citron Hygiene Canada Limited (”Citron Hygiene”).

1. Terms of website use and acceptable use of policy

These terms and conditions, together with any documents referred to (collectively the “Terms”) set out the terms of use on which you may make use of our website (our “Site”), whether as a guest or a registered user, and applies to all users of this Site. Please read these terms of use carefully before you start to use the Site. By using our Site, you indicate that you accept and agree to abide by these Terms. If you do not agree to these terms of use, please refrain from using our Site.

2. Information about us

This Site is operated by Citron Hygiene. Citron Hygiene is registered in Canada under company number 317617-7 and has its registered office at 145 Shields Court, Markham, ON, L3R 9T5, Canada.

3. Prohibited uses

You may use our Site only for lawful purposes. You may not use our Site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our Site in contravention of the provisions of our Terms.
  • Not to access without authority, interfere with, damage or disrupt:
    • any part of our Site;
    • any equipment or network on which our Site is stored
    • any software used in the provision of our Site; or
    • any equipment or network or software owned or used by
      any third party.

4. Accessing our Site

Access to our Site is permitted on a temporary basis and Citron Hygiene reserves the right to withdraw or amend the service Citron Hygiene provides on our Site without notice (see below). Citron Hygiene will not be liable if for any reason our Site is unavailable at any time or for any period. From time to time Citron Hygiene may restrict access to some parts of our Site, or our entire Site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. YOU ACKNOWLEDGE THAT CITRON HYGIENE HAS NO MEANS OF VERIFYING THE IDENTITY OF PEOPLE LOGGING TO OUR SITE USING OUR USER NAMES AND PASSWORD. You agree to maintain your account in a secure way. You will immediately notify Canon if the security of your account is compromised or of any unauthorized access to your account. Citron Hygiene has the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use or the confidentiality of the identification code or password has been compromised. You are responsible for making all arrangements necessary for you to have access to our Site. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms and that they comply with them.

5. Intellectual property rights

Citron Hygiene are the owner or the licensee of all intellectual property rights in our Site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our Site for your personal reference and you may draw the attention of others within your organisation to material posted on our Site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our Site must always be acknowledged.

You must not use any part of the materials on our Site for commercial purposes without obtaining a licence to do so from us or our licensors, as applicable.

If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

6. Reliance on information posted

You acknowledge that any commentary, product and service descriptions and other materials posted on our Site are not intended to amount to advice on which reliance should be placed. Citron Hygiene therefore disclaims all liability and responsibility arising from any reliance placed on such materials by any visitor to our Site, or by anyone who may be informed of any of its contents.

7. Our Site changes regularly

Citron Hygiene aim to update our Site regularly, and may change the content at any time. If the need arises, Citron Hygiene may suspend access to our Site, or close it indefinitely. Any of the material on our Site may be out of date at any given time and Citron Hygiene are under no obligation to update such material.

8. Suspension and termination

Citron Hygiene will determine, in our discretion, whether there has been a breach of these Terms through your use of our Site. When a breach of these Terms has occurred, Citron Hygiene may take such action as Citron Hygiene deems appropriate, in its complete discretion.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our Site and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our Site.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our Site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on a substantial indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting either directly or indirectly from the breach.
  • Further legal action against you, including without limitation injunctive proceedings.

Disclosure of such information to law enforcement authorities as Citron Hygiene determines is necessary, in its complete discretion. You acknowledge and agree that Citron Hygiene shall not be liable for actions taken in response to breaches of these Terms. The responses described in this policy are not limited and Citron Hygiene may take any other action we reasonably deem appropriate.

9. Our liability

The material displayed on our Site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, Citron Hygiene, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Site or in connection with the use, inability to use, or results of the use of our Site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
    • loss of income or revenue;
    • loss of business;
    • loss of profits or contracts;
    • loss of anticipated savings;
    • loss of data;
    • loss of goodwill;
    • wasted management or office time; and/or
    • any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

10. Information about you and your visits to our Site

Citron Hygiene process information about you in accordance with our privacy policy and in compliance with applicable legislation. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.

11. Viruses, hacking and other offences

By breaching this provision, Citron Hygiene will then be entitled to report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

Citron Hygiene will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.

12. Linking to our Site

You must not establish a link from any website that is not owned by you.

Our Site must not be framed on any other Site, nor may you create a link to any part of our Site other than the home page. Citron Hygiene reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in these Terms. If you wish to make any use of material on our Site other than that set out above, please address your request to info@citronhygiene.com.

Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Citron Hygiene have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

13. Jurisdiction and applicable law

The courts of Canada and of its provinces and territories, as applicable, will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our Site. Without limiting the extent of the foregoing, Citron Hygiene retains the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by the law of Canada and of its provinces and territories, as applicable.

14. Trade-marks

”Citron Hygiene” is a Canadian registered trade-mark of OCS Group UK Limited.

15. Variations

Citron Hygiene may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes Citron Hygiene has made, as they are legally binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our Site.

16. Your concerns

If you have any concerns about material which appears on our Site, please contact info@citronhygiene.com